 |
 | |
 |
|
Faced with rapid change organizations need to develop a more focused and coherent approach to managing people. In just the same way a business requires a marketing or information technology strategy it also requires a human resource or people strategy.
In developing such a strategy two critical questions must be addressed.
 |
What kinds of people do you need to manage and run your business to meet your strategic business objectives? |
 |
What people programs and initiatives must be designed and implemented to attract, develop and retain staff to compete effectively? |
In order to answer these questions four key dimensions of an organization must be addressed. These are:
 |
Culture: the beliefs, values, norms and management style of the organization |
 |
Organization: the structure, job roles and reporting lines of the organization |
 |
People: the skill levels, staff potential and management capability |
 |
Human resources systems: the people focused mechanisms which deliver the strategy - employee selection, communications, training, rewards, career development, etc. |
|
Frequently in managing the people element of their business managers will only focus on one or two dimensions and neglect to deal with the others. All four dimensions must be in sync and be designed to reinforce one another.
Seldom can you or your management team focus on only one dimension. What is required is a strategic perspective aimed at identifying the relationship between all four dimensions. This is where a coach that is not immersed in the culture can be objective and can see things that people significantly associated with the company may miss.
If you require an organization which really values quality and service you not only have to retrain staff, you must also review and perhaps make adjustments to the organization, reward, appraisal and communications systems. |
|
|
By working with Robert Knowles & Associates we ensure that all dimension of and organization are reviewed and understood. We also help to align the base dimension of an organization so that there are no contradictions and so that they significantly reinforce one another. |
Our Program Includes:
 |
Review organizational structure |
 |
Confirm position descriptions exist for each job title, make revisions where necessary |
 |
Complete behavioral assessment for key personnel |
Client Benefits:
 |
Improves communication and coordination among the team |
 |
Creates clear duties and responsibilities setting the stage for a more consistent hiring process |
 |
|
|